When will you get your order?
If you have an address, we can ship the products we sell to you. We have customers all over the world.
If you place your order by 11:00 am EST your order will be processed on the same day. Once your order has been been placed:
- You will receive an email letting you know what your tracking number is and that your order has been shipped.
- Your order should get to you in 1-5 business days.
How do we ship your order?
To ship your order we use a number of different methods, depending on what item you have purchased.
- Smaller items are generally shipped using FedEx or UPS.
- If your order is a large item, like a treadmill, then we will use a truck delivery company to get your order to you.
If you have any specific questions about shipping, please contact us by filling out the form below.
What about international shipping?
We are happy to ship our products to you wherever you may be located in the world. To ship internationally we use FedEx, UPS, and DHL.
To pay for your order you can simply make the purchase on our website using any major credit card. If you prefer to pay another way we offer these payment optoins:
- Purchase Orders: Upon approval, we accept purchase orders form companies, universities, and other organizations. Payment should be made within 30 days of when you received your order. To do a purchase order please contact us and we will provide you with additional information.
- Bank Wire Transfer: Contact us and we will provide you with our bank wire transfer information.
Duties & Custom Clearance:
Please take special note that VAT and Duties are to be paid by you the customer upon receiving your order.
The products we ship typically clear customs without any problems. We provide all documentation that is needed to satisfy customs; because of this the products we ship require hardly any effort from you in order for you to receive them.
If by chance your order is delayed because of customs, please contact us and we will provide you with the needed information and documentation for your order to clear.
Delivery times for international shipments normally take 5-10 business days after you place your order. If by chance there is a delay with your order we will let you know by email.
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